FAQ Group: Purchasing and Order

We do offer branded stickers upon request. There is no charge and no purchase necessary. Reach out via Live Chat with your contact and shipping detail and we’ll send some along.

We encourage shared experience feedback and product reviews, available on each product page, by clicking on the “Write a Review” button.

Rain covers are included in Essential, Elite, Master bundle packages, otherwise available for purchase as a separate item.

PayPal is an accepted payment method available in checkout. For manual orders arranged through our Support team; USA and international payments can be transferred to [email protected] European payments can be transferred to [email protected].

Certain bundle adjustments can be accommodated by connecting through our Live Chat. If you wish to return an item from a bundle, the remaining items from the bundle will charged the original price due to voiding the discount.

Order payments are preauthorized and held as a pending charge until the order is processed. Once processed the amount is charged in full and any pending authorizations will clear out.

We do not offer a product catalog. All product detail can be found on the specific product web pages. For any additional detail please reach out via Live Chat with specific questions.

Please complete our Dealer Application Form (https://shop.fstopgear.com/become-a-dealer/) and our B2B team will be happy to connect.

f-stop products are designed in US and manufactured with dedicated partners in China and Vietnam.

We offer a 45-day Satisfaction Guarantee on items purchased through our website. Product can be exchanged within 45-days if in new, unused condition, and preferably with tags attached. Please note shipping costs for the exchange is covered by the customer.