Need Support?

Our team is here to answer any questions you may have in order to make your shopping experience as EASY as possible.

f-stop Gear Experts are Ready to Assist You

Whether you need assistance selecting a camera backpack or help with a return, just pick the support method that works best for you.  If you have questions about a product or how to select the right camera bag, please feel free to contact one of our Gear Experts.

Product Questions

Do you have questions about our existing products? Do you want to learn more about product features, sizes, colors or something else? We have a searchable database of product questions and an FAQ page to answer most common questions.

Order Support

Need assistance with an existing order? We can assist with things like our Return Policy and Process, Warranty cases and Generic Support tickets.

45-Day Return (RMA)

Looking to capitalize on our industry-leading 45-day product guarantee? Look no further, fill out your RMA form here.

Partner with f-stop

Looking to join our team of staff professionals, creatives or ambassadors? Find your application below:

Warranty/Repair (ZMA)

Looking to submit a warranty claim or repair on your f-stop product? It’s as simple as filling out a form to get the assistance you need.

Support Ticket

If you can’t find the information you need, complete the form below and submit. A f-stop representative will be in touch as soon as possible.

Partner with f-stop

Looking to join our team of staff professionals, creatives or ambassadors? Find your application below:

Contact Us

Need to just get in touch? Our support ticket is the best way but here are some other methods

  • Address: f-stop
    PO Box 771194
    St. Louis, MO 63177